38 of my films I’ve purchased on sky store are not working

[Kevin1993]

38 of my films I’ve purchased on sky store are not working

[caesarome]

@Kevin1993 

In what way are they not working so what happens when you try to watch them ?

[Kevin1993]

It kicks me off sky store 

[caesarome]

@Kevin1993 

And on what device is this happening on, phone, tablet PC, Sky Q box etc....

[Kevin1993]

JVC roku TV also a roku stick 

[caesarome]

@Kevin1993 

There does seem to be an issue with roku's at present as others have also reported similar issues as you can see here:

https://helpforum.sky.com/t5/Sky-Store/Sky-store-crashes/m-p/5126941#M26606

[Kevin1993]

What is going to happen because I have 38 films I can't watch 

[caesarome]

I'm just a customer like you so I have no idea when this is likely to be fixed so if you haven't another device you can install the Sky Store app on to access them or you are not a paying Sky TV customer then all you can do is to ask Sky about this:

https://www.skystore.com/help/contact-us