streaming apps

[Smeghead505]

through the sky q box when I try Netfix and Amazon or Disney + and Apple TV+ the app starts up and I sign in, when i choose something to watch the screen goes black or grey and the app turns off. I'm not sure if it's the sky Q box or the TV, but the telly says its up to date? Has anyone experienced the same thing? Masny thanks 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now after not receiving a response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks. 

[smegasuar]

Still need help guys