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Discussion topic: sky mini box

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This message was authored by: Graham83

Message posted on ‎27 Mar 2024 10:08 AM

sky mini box

MY Sky mini box doesnt seem to connect during the night its ok until switchd off about 11 pm

and ok after 7am in morning but during night will not connect to main box are there any time

settings anywhere 

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎27 Mar 2024 10:18 AM - last edited: ‎27 Mar 2024 10:24 AM

Re: sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Graham83  You say it's switched off at around 11pm nightly, is this in standby mode or at the plug

 

if the latter that is the reason it won't connect 

 

edit see if this article helps 

 

https://www.sky.com/help/articles/using-the-standby-settings


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Graham83

Message posted on ‎27 Mar 2024 12:30 PM

Re: sky mini box

it is only switches into standby mode as per nomal it is not unpluued at the mains box in other bedroom is fine

 

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This message was authored by: SKY1992bf

Message posted on ‎27 Mar 2024 01:50 PM - last edited: ‎27 Mar 2024 01:51 PM

Re: sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Graham83 Are both boxes set to the same standby setting see the link posted above 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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