Discussion topic: recordings on skybox
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Message posted on 04 Jun 2025 01:34 PM
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recordings on skybox
HI, I have cancelled my sky and need to return box. It is full of recordins i don't to lose, is there any way of retrieving them fist.
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Message posted on 04 Jun 2025 01:35 PM
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Re: recordings on skybox
@amorous2 wrote:HI, I have cancelled my sky and need to return box. It is full of recordins i don't to lose, is there any way of retrieving them fist.
No.
Message posted on 04 Jun 2025 01:38 PM
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Re: recordings on skybox
Best get binge watching before the return packaging arrives near the end on your notice period @amorous2
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
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Message posted on 04 Jun 2025 01:41 PM
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Re: recordings on skybox
There's no way of retaining these recordings for future viewing.
All you can do is take a note of the content you want to retain and then obtain that content when you move to your new provider by whatever means they deliver that content.
If that means you have to buy/rent movies etc, you'll need to pay. Buying content on your Sky Q box unfortunately doesn't give you the right to retain that content when you give up Sky.
Pete.
Message posted on 04 Jun 2025 01:45 PM
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Re: recordings on skybox
@PeteRG41 wrote:Buying content on your Sky Q box unfortunately doesn't give you the right to retain that content when you give up Sky.
If they are Sky Store items then you can use app (on supported devices) to play them after returning the Q box.
Message posted on 04 Jun 2025 03:11 PM
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Re: recordings on skybox
@PandJ2020 wrote:
@PeteRG41 wrote:Buying content on your Sky Q box unfortunately doesn't give you the right to retain that content when you give up Sky.
If they are Sky Store items then you can use app (on supported devices) to play them after returning the Q box.
Even if the person viewing no longer has an active Sky account?
Pete.
Message posted on 04 Jun 2025 03:17 PM - last edited: 04 Jun 2025 03:22 PM
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Re: recordings on skybox
@PeteRG41 wrote:
@PandJ2020 wrote:
@PeteRG41 wrote:
Buying content on your Sky Q box unfortunately doesn't give you the right to retain that content when you give up Sky.
If they are Sky Store items then you can use app (on supported devices) to play them after returning the Q box.
Even if the person viewing no longer has an active Sky account?
Yes - SKY Store admin can just set the account to Store only access -(I think some people use SKY Store without ever having SKY TV suvbs)
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