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Discussion topic: Can someone please help me with how to order an extra Sky Q box.

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This message was authored by: Delanger

Can someone please help me with how to order an extra Sky Q box.

I found another discussion about it but the thread got derailed into a discussion about if you owned the box or it was a loan.

 

I have been trying to follow links and used the assistant and I am going around in circles.

 

Thanks,

 

Liam.

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This message was authored by: Daniel0210

Re: Can someone please help me with how to order an extra Sky Q box.

Posted by a Superuser, not a Sky employee. Find out more

@Delanger 

Do you mean a mini box? You also need to subscribe to Sky Multiscreen if you haven't got it already. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Delanger

Re: Can someone please help me with how to order an extra Sky Q box.

@Daniel0210 

Yes, sorry I meant a mini box, and I already have the multiscreen subscription.

 

Do you know how I order?

This message was authored by: Daniel0210

Re: Can someone please help me with how to order an extra Sky Q box.

Posted by a Superuser, not a Sky employee. Find out more

@Delanger 

Give Sky a call to order. There used to be an option on your Sky Q box but I don't think that's active anymore more.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: nigea99

Re: Can someone please help me with how to order an extra Sky Q box.

Posted by a Superuser, not a Sky employee. Find out more

hi @Delanger 

 

 

As @Daniel0210 says I think th eonly way currently is to call (possibly stay silent at the prompts) 

 

You may already know but just in case you don't - you can use a maximum of 2 minis at the same time for SKY content - Satellite/Recordings- (only one if you have the non UHD box - Hardware version 32Cxxx ) although you can have up to 4 on the account


You may be able to use more at the same time if the first ones in use are only being used for Streaming apps such as Netflix or Disney+

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