problems since sky q fitted

[Wheat1062]

It takes 20 minutes in a morning to get tv on,we have to switch off at mains 2/3 times, also sometimes channels dont change when we want to, Had sky Q box fitted last year and not happy with it, Also we don't seem to be able to get teletext on it

[Mark39]

What have Sky suggested?

[Wheat1062]

Can't find how to contact them and waited ages on phone I gave up

[TimmyBGood]

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@Wheat1062 wrote:

 Also we don't seem to be able to get teletext on it

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That's correct: BBC 'red button' interactive service through Sky Q hasn't been 'teletext' since late 2019, and never will be.

https://www.bbc.co.uk/reception/questions/freesat-sky/why-has-my-red-button-changed-to-connected-red... 

Unfortunately moving to Sky+ HD, which still has text service, isn't possible.

[Daniel0210]

@Wheat1062 

What time, roughly, are you having the issue in the morning? If it's before 0545 it's possibly your standby settings as per this link

https://www.sky.com/help/articles/using-the-standby-settings 

[Wheat1062]

Any time from 7am up to 9am

[Daniel0210]

@Wheat1062 

Not that then but worth a mention.