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Discussion topic: Cant connect sky q mini box to tv

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This message was authored by Arsenal1 This message was authored by: Arsenal1

Cant connect sky q mini box to tv

Please help. I can't connect the sky q mini box to the tv in my son's bedroom. I.have switched it off at the mains, then switched it back on. I get as far as the Hello screen, then nothing - it just says no input detected. 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Cant connect sky q mini box to tv

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Laing1 This message was authored by: Laing1

Re: Cant connect sky q mini box to tv

Posted by a Superuser, not a Sky employee. Find out more

@Arsenal1 wrote:

Please help. I can't connect the sky q mini box to the tv in my son's bedroom. I.have switched it off at the mains, then switched it back on. I get as far as the Hello screen, then nothing - it just says no input detected. 


@Arsenal1 switch the mini box on when it goes blank try pressing the following sequence on the sky remote  the home button followed by 1080 then the home button again 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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