can you relocate a sky q box to a room with an older sky set up (20 years) it only has one cable

[Knipe68]

good evening,  I have been a sky customer for over 20 years and the original dish and box was set up in the front room.  Over the years we have extended and had the sky box in different rooms.  We have a sky Q box with multi room x 2 mini boxes.  I know want to move the main sky box back to the original location but there is only 1 cable that fits in the box and the other has an arial connector.

Any advise on what my options are please? is there a convertor for the ariel connector so that it will fit the box (both cables come from the dish) or should I just get another mini box.  The only issue with that is the internet is right at the back of the house so may not be a great signal.

TIA

[oldfella]

Hi @Knipe68 

With Sky Q on your own satellite dish you need twin cables.

Sky will install new cables for a charge in the region of £65

[nigea99]

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@Knipe68 wrote:

good evening,  I have been a sky customer for over 20 years and the original dish and box was set up in the front room.  Over the years we have extended and had the sky box in different rooms.  We have a sky Q box with multi room x 2 mini boxes.  I know want to move the main sky box back to the original location but there is only 1 cable that fits in the box and the other has an arial connector.

Any advise on what my options are please? is there a convertor for the ariel connector so that it will fit the box (both cables come from the dish) or should I just get another mini box.  The only issue with that is the internet is right at the back of the house so may not be a great signal.

TIA

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hi @Knipe68 

SKy Q needs both the 2 cables  (one for each polarity) from the dish so you would need the cable from the dish re-routing to the other room as you cannot use a single cable even if you could switch the connection on the LNB at the dish

[Knipe68]

thanks for your reply.  Could you use an ariel convert to F connection so it could be plugged into the sky q box?

[oldfella]

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@Knipe68 wrote:

thanks for your reply.  Could you use an ariel convert to F connection so it could be plugged into the sky q box?

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Afraid not  @Knipe68 

You need twin dish cables

[nigea99]

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@Knipe68 wrote:

thanks for your reply.  Could you use an ariel convert to F connection so it could be plugged into the sky q box?

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hi @Knipe68 

Terestrial Aerial Cable is not suitable for carrying Satellte Signals (& the other end unlikely to be near the dish)

[Knipe68]

@oldfella both cables are. coming from the sky dish.  Its from the old set up either before or for sky plus.  We have never had an ariel so assuming both cables are sky.  Are you aware of the older style connections?

[nigea99]

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@Knipe68 wrote:

@oldfella both cables are. coming from the sky dish.  Its from the old set up either before or for sky plus.  We have never had an ariel so assuming both cables are sky.  Are you aware of the older style connections?

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To my knowledge all Sat Receivers have always used F connectors 

[oldfella]

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@Knipe68 wrote:

@oldfella both cables are. coming from the sky dish.  Its from the old set up either before or for sky plus.  We have never had an ariel so assuming both cables are sky.  Are you aware of the older style connections?

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Hi @Knipe68 

If both cables are connected to the Q LNB on the satellite dish then it should be OK assuming both are in good condition.

'However as @nigea99 @has pointed out Sky boxes and all Satellite receivers use F connectors.  That app,use to Sky + and also Freesat.

You cannot use any conversion sockets or plugs and both cables need to be fitted with F connectors.

[Chodley]

Why anyone would ever have used a standard coax plug on a sat cable from a dish mystifies me. Don't think there's ever been a satellite receiver that would accept that connection. If it really is the right kind of cable then just replace the plug with an f-plug. As long as the cables are in the right sockets on the LNB (might be a hybrid one as I think the wideband one only has 2 sockets so I suspect it won't work with Q and those cables are set up for a HD installation. Would need to move the connectors on the dish if I'm right)

Also, if the internet connection isn't great there so you're concerned about an extra mini working then if you move the Q box there, you'll just get the reverse problem where the Q and the other minis all don't work.