Recently changed my router, Main Q box is working. Q mini box is not working

[Nubian]

I recently changed my broadband router. My main Q box works fine. My Q mini box has stopped working. I have followed all the on screen directions but nothing seems to be working. I do need help.

[Tom-W19]

Hi @Nubian 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147