0

Discussion topic: can't access Discovery+ Premium

Reply
This message was authored by: MaryD4

can't access Discovery+ Premium

I have TNT Sports as part of my Sky package and have always been able to access sport on Discovery +.

Since the changes to Discovery I only have access to the Basic package but I believe I should have access to the Premium package, being a TNT Sports subscriber

Reply

All Replies

This message was authored by: Lisa-P1987

Re: can't access Discovery+ Premium

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Irish_user

Re: can't access Discovery+ Premium

Hi Mary, are you based in Ireland by any chance? I have just been informed by both Sky support and Discovery+ support that you cannot get premium Discovery+ in Ireland, regardless of whether you pay for TNT. It needs to change as it's a disgrace for Irish cycling fans, the service has been completely taken away from us. I have instructed Sky to cancel my TNT immediately as I only bought it to access the cycling coverage.

Reply