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Discussion topic: apps not working

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Laurenjmc
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This message was authored by Laurenjmc This message was authored by: Laurenjmc

apps not working

‎08 Jan 2024 05:38 PM

when we press to go onto an app it's saying we have no internet connection but our wifi box is working it's just the sky apps that aren't 

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Quoman7
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Superuser
This message was authored by Quoman7 This message was authored by: Quoman7

Re: apps not working

‎09 Jan 2024 08:29 AM

Posted by a Superuser, not a Sky employee. Find out more
@Laurenjmc wrote:

when we press to go onto an app it's saying we have no internet connection but our wifi box is working it's just the sky apps that aren't 

Hi @Laurenjmc Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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