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Discussion topic: YouTube Kids app disappeared

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This message was authored by ArbitraryLarry This message was authored by: ArbitraryLarry

YouTube Kids app disappeared

Switched on this morning and the YouTube Kids app has disappeared from Sky Q.

 

The only way we can get to it now is by going in to normal YouTube and choose kids profile. But that's not good as it means child might choose an adult profile in there.


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This message was authored by xenon81 This message was authored by: xenon81 Answer

Re: YouTube Kids app disappeared

The YouTube Kids app on TV platforms is being closed down. It's a decision made by Google and affects all TV services.

 

https://9to5google.com/2024/02/26/youtube-kids-tv-app/

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: YouTube Kids app disappeared

Posted by a Superuser, not a Sky employee. Find out more

@ArbitraryLarry wrote:

Switched on this morning and the YouTube Kids app has disappeared from Sky Q.

 

The only way we can get to it now is by going in to normal YouTube and choose kids profile. But that's not good as it means child might choose an adult profile in there.


Hi @ArbitraryLarry This is not a change from SKY, but a change from YouTube as they are merging the service with their other apps.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: YouTube Kids app disappeared

Posted by a Superuser, not a Sky employee. Find out more

@ArbitraryLarry 

Sky have announced it here

https://helpforum.sky.com/t5/Online-Apps-Email/YouTube-Kids-Apps-to-Close-6th-June-2024/ba-p/4654752

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by AM1966 This message was authored by: AM1966

Re: YouTube Kids app disappeared

Just tried to call Sky but quite frankley useless. 

 

For now this means my child cant access You Tube Kids on the TV as it means they haveraccess to the main You Tube account. I can't believe (or maybe I should) that Google has done this.  At this stage Sky has no solution for me. 

This message was authored by Mark39 This message was authored by: Mark39

Re: YouTube Kids app disappeared

Posted by a Superuser, not a Sky employee. Find out more

@AM1966 wrote:

Just tried to call Sky but quite frankley useless. 

 

For now this means my child cant access You Tube Kids on the TV as it means they haveraccess to the main You Tube account. I can't believe (or maybe I should) that Google has done this.  At this stage Sky has no solution for me. 


It's a waste of time trying to contact Sky on this, for the reasons already posted. There's nothing Sky can do about it.

This message was authored by xenon81 This message was authored by: xenon81 Answer

Re: YouTube Kids app disappeared

The YouTube Kids app on TV platforms is being closed down. It's a decision made by Google and affects all TV services.

 

https://9to5google.com/2024/02/26/youtube-kids-tv-app/

This message was authored by Charlie111 This message was authored by: Charlie111

Lost YouTube kids app

My YouTube kids app has gone

This message was authored by GD1 This message was authored by: GD1

Re: Lost YouTube kids app

Posted by a Superuser, not a Sky employee. Find out more

@Charlie111   I have merged your post to this existing thread that is discussing the sametopic, a new thread isn't required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Andrewlloyd0808 This message was authored by: Andrewlloyd0808

Re: YouTube Kids app disappeared

So short sighted of Google to remove this app. It's not Sky's fault but there is no way to pin protect the adult profile in YouTube so it's now access to all or nothing

This message was authored by Sara51531 This message was authored by: Sara51531

Re: YouTube Kids app disappeared

You definitely can pin protect individual apps on sky! I have added a pin to the main YouTube. So a pin is first required, the pin is asked and then the YouTube app opens from which you can select YouTube kids 

This message was authored by Andrewlloyd0808 This message was authored by: Andrewlloyd0808

Re: YouTube Kids app disappeared

You can pin protect individual apps but before, we had YouTube pin protected but YouTube kids accessible and this worked well for us. Now it's either pin for all or pin for none. Google should have implemented pins for profiles in the same way TV streaming services do it.

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