05 Sep 2024 05:33 PM
I have recently downgraded my HD package and as a result can't watch the one programme on Sky comedy I watch, Last Week tonight.
All other channels in the entertainer package have a non-HD option why not Sky comedy??
05 Sep 2024 05:50 PM - last edited: 05 Sep 2024 05:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@Creature0fhabit wrote:
I have recently downgraded my HD package and as a result can't watch the one programme on Sky comedy I watch, Last Week tonight.
All other channels in the entertainer package have a non-HD option why not Sky comedy??
SKy Comedy is available in SD - try channel 814 if the listing on 114 is still HD
If it is a download then :
You, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
Edit : Note you can't watch any HD versions you may have downloaded or recorded when you had the HD sub
05 Sep 2024 05:42 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Creature0fhabit I would be surprised if your fellow customers would know why. You could try viewer relations by emailing viewerR@sky.uk
05 Sep 2024 05:50 PM - last edited: 05 Sep 2024 05:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@Creature0fhabit wrote:
I have recently downgraded my HD package and as a result can't watch the one programme on Sky comedy I watch, Last Week tonight.
All other channels in the entertainer package have a non-HD option why not Sky comedy??
SKy Comedy is available in SD - try channel 814 if the listing on 114 is still HD
If it is a download then :
You, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
Edit : Note you can't watch any HD versions you may have downloaded or recorded when you had the HD sub
05 Sep 2024 06:00 PM
Thanks the download tip was useful as was the 114 channel. I scrolled through and couldn't find it.
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