On what device as you seeing this upgrade message ?
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Posted by a Superuser, not a Sky employee. Find out more
I have moved this to the Sky Q forum for you.
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There are is a UHD version of the channel as well as the HD version.
If you don't have the UHD add on it will prompt you to upgrade if you try to watch - the system should 'smart' switch to move the UHD further down the channel list if you don;t have the UHD add on but sometimes it doesn't work or takes time to sort itself out
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
And scroll down clicking on every channel that says SkySpF1 until one works for you.
.................................................................................................................... Sky Q 1TB UHD LG TV Sky Mobile Sky Max Full Fibre 500 broadband
I've had exactly the same issue- Ch406 says I have to upgrade- which I have. I have started watching on Sky Go (I pad) but saw F1 Abu Dhabi live, HD (not UHD) on Ch357???
the Red button seems to cause all sorts of problems.
Also - there is a massive time shift between Sky Tv & Sky Go???
