Network Connection issue since switching to Sky Full Fibre

[Scotttaylor31]

Hi,

switched to Full Fibre yesterday, and since then my Sky Q box has lost Network Connection multiple times (sometimes losing connection again within 1/2 minutes) I appreciate the first 14 days can be up and down, but all other devices in the house have solid broadband connection 

please help as I'm not sure I have the mental strength to link via WPS again! 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147