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Discussion topic: Washed my sky remote in the washe ! Obviously by error ! Cannot set up due to new today settings

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This message was authored by Dawn690 This message was authored by: Dawn690

Washed my sky remote in the washe ! Obviously by error ! Cannot set up due to new today settings

I have brought a new remote and cannot set up due to a new today go to settings on screen cannot get that off the screen as the old remote doesn't work !

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This message was authored by Chodley This message was authored by: Chodley

Re: Washed my sky remote in the washe ! Obviously by error ! Cannot set up due to new today settings

Posted by a Superuser, not a Sky employee. Find out more

Hold down 1&3 on the new remote

This message was authored by nigea99 This message was authored by: nigea99

Re: Washed my sky remote in the washe ! Obviously by error ! Cannot set up due to new today settings

Posted by a Superuser, not a Sky employee. Find out more

hi @Dawn690 

 

It doesn't matter that the old remote does not work.

 

May I suggest you first reset your new remote:

Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times

Then press 1 & 3 together to go through to re-pair with the box and your TV (as @Chodley  advises)  - make sure it has line of sight of the box as until it is paired it uses Infrared

https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote

 

 

This message was authored by Chodley This message was authored by: Chodley

Re: Washed my sky remote in the washe ! Obviously by error ! Cannot set up due to new today settings

Posted by a Superuser, not a Sky employee. Find out more

I shouldn't post when tired - yes 7&9 first, I missed that!

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