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Discussion topic: Volume problems

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This message was authored by Jimdag This message was authored by: Jimdag

Volume problems

My main sky q box tv volume goes down by itself to 0, sky q mini box TV volume goes up by itself to 100

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Volume problems

Posted by a Superuser, not a Sky employee. Find out more

The Q boxes themselves have no concept of volume.

 

The remote contol can be programmed to provide volume up/down signals - ensure buttons are not stuck on the remote?

I am just another Sky customer and my views are my own
Jimdag
Topic Author
This message was authored by Jimdag This message was authored by: Jimdag

Re: Volume problems

Thanks for your help but something is altering the volume & as the sky boxes are the only thing that connects both tv's I thought it might be sky q boxes. 

 

This message was authored by cuke This message was authored by: cuke

Re: Volume problems


@Jimdag wrote:

My main sky q box tv volume goes down by itself to 0, sky q mini box TV volume goes up by itself to 100


Surely it is the tv own volume control not the sky boxes?

This message was authored by nigea99 This message was authored by: nigea99

Re: Volume problems

Posted by a Superuser, not a Sky employee. Find out more

@Jimdag wrote:

Thanks for your help but something is altering the volume & as the sky boxes are the only thing that connects both tv's I thought it might be sky q boxes. 

 


hi @Jimdag 

 

As @PandJ2020 says the boxes themeselves do not have any volume control so check that the remotes do not have buttons sticking.

 

Also check that something is not pressing on the TV's own remotes

Jimdag
Topic Author
This message was authored by Jimdag This message was authored by: Jimdag

Re: Volume problems

Its not the remotes as i can go into the tv menu click on another item then turn up the volume & it stays where i put it, but then come out of menu & the volume goes down again, Baffling.

Thanks for your help anyway

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Volume problems

Posted by a Superuser, not a Sky employee. Find out more

Volume commands can also be sent over CEC - anything connected via HDMI?

I am just another Sky customer and my views are my own
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