Voice control

[PaulK32]

How can set up voice control as when I press the remote it keeps saying I didn't hear that 

[Daniel0210]

@PaulK32 

There is no setting up. Just press and hold the voice button and say clearly your command ie; "go to 25 minutes". 

[lettice]

If Voice control is not working on your Sky Q, you may need to re pair your remote.

Press and hold 1 and 3 together on your remote to begin the connection process.
Once complete, press and hold the Voice Control button, to confirm that Voice Control is now working.

More info here;

https://www.sky.com/help/articles/using-voice-control-on-your-sky-q-box

[ozsat]

Background noise can also get in the way of it hearing. A loud tv or someone else speaking.

[nigea99]

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@PaulK32 wrote:

How can set up voice control as when I press the remote it keeps saying I didn't hear that 

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HI @PaulK32 

It is, also, worthwhile checking that nothing is blocking the small microphone hole - on the latest handsets it is between the SKY Logo button and the Play/pause button.

Perhaps try cleaning it with toothbrush or similar or even carefully with a small pin

[PaulK32]

Thank you it worked perfectly