03 Apr 2023 01:51 PM
The voice command on my second sky box has stopped working. I have turned nothing tvs and boxes off but nothing has changed.
03 Apr 2023 02:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@rachelfryatt wrote:
The voice command on my second sky box has stopped working. I have turned nothing tvs and boxes off but nothing has changed.
do you get any message on screen - if so what ?
To use voice commands the remote must be paired with the box in bluetooth mode
Perhaps you need to try to re-pair by holding & pressing 1 & 3 together - if that doesn;t help maybe need to complete reset the remote by pressing & holding 7 & 9 together until the red led above the SKY logo button flashes 4 times & then re- pair as above
Please note you will need to make sure it has line of sight of the box until re-paired in bluetooth mode
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