Vincenz

[Vincenz]

On my screen it says that the internet is not connected. After several attempts to reboot the Q box and hub Max to no avail after following the settings instructions.

[Jason-]

Hello @Vincenz, thanks for getting in touch and sorry you're having some connectivity problems with your Sky Q box. If this is still happening this morning then I'll send you an invite to a private chat shortly and we can help you get things sorted 👍🏻

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Thanks, Jason-