Viewing card set up not pairing

[Lee204]

I have just received a new sky Q box along with a new viewing card. Pairing viewing card... message showing until no signal message pops up 

Nex box is connected to the router 

Any help or recommendations would be appreciated 

[oldfella]

---

@Lee204 wrote:

I have just received a new sky Q box along with a new viewing card. Pairing viewing card... message showing until no signal message pops up 

Nex box is connected to the router 

Any help or recommendations would be appreciated 

---

Hi @Lee204 

No Signal

or

No Satellite Signal

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q