Discussion topic: Viewing card requested on screen

This message was authored by: Jon128 · ‎09 Nov 2024

Screen reads 'please insert viewing card with chip facing up'. I don't have a viewing card.

This message was authored by: Daniel0210 · ‎09 Nov 2024

Without a viewing card the box will never have worked to view channels you subscribe to.

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Laing1 · ‎09 Nov 2024

@Jon128 wrote:

Screen reads 'please insert viewing card with chip facing up'. I don't have a viewing card.

@Jon128 your viewing card is on the right hand side of your main Q box towards the front. To remove it press it in and it should spring out give the card a swipe swith a soft cloth the re-insert the card pushing it in until it clicks into position

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Viewing card requested on screen

Viewing card requested on screen

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