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Discussion topic: Viewing card requested on screen

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This message was authored by: Jon128

Message posted on ‎09 Nov 2024 10:55 AM

Viewing card requested on screen

Screen reads 'please insert viewing card with chip facing up'.  I don't have a viewing card.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎09 Nov 2024 11:00 AM

Re: Viewing card requested on screen

Posted by a Superuser, not a Sky employee. Find out more

@Jon128 

Without a viewing card the box will never have worked to view channels you subscribe to. 


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This message was authored by: Laing1

Message posted on ‎09 Nov 2024 05:18 PM

Re: Viewing card requested on screen

Posted by a Superuser, not a Sky employee. Find out more
@Jon128 wrote:

Screen reads 'please insert viewing card with chip facing up'.  I don't have a viewing card.

@Jon128 your viewing card is on the right hand side of your main Q box towards the front. To remove it press it in and it should spring out give the card a swipe swith a soft cloth the re-insert the card pushing it in until it clicks into position 


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