Discussion topic: Sky a box says there’s a problem with my disk drive

This message was authored by: Donna19751 · ‎09 Nov 2024

Hi I can't access any recordings , using remote but won't even change channels. Tried switching off at the wall but doesn't do anything. Been like this for the last few days says there's a problem with my disk drive and may need a new box

This message was authored by: Daniel0210 · ‎09 Nov 2024

@Donna19751

Have a look on this link as it should lead to a replacement box if needed

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

If Sky do a 'doorstep box swap' remember to take your viewing card out of the faulty box.

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Discussion topic: Sky a box says there’s a problem with my disk drive

Sky a box says there’s a problem with my disk drive

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