Sky Q
0

Discussion topic: Viewing card problems

Reply
Gill13
What's this?
This message was authored by Gill13 This message was authored by: Gill13

Viewing card problems

‎18 Oct 2023 11:00 AM

  • Hi I'm having trouble with my sky tv . It keeps telling me the card is the wrong way up but I haven't touched it . 
Report post
Post 1 of 2
247 Views
Reply
Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Viewing card problems

‎18 Oct 2023 11:09 AM

Posted by a Superuser, not a Sky employee. Find out more

@Gill13 

Take the card out and very carefully wipe the chip area with a clean lint free cloth. Then reinsert it until you hear it click in. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 2
243 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion