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Discussion topic: Viewing card problems

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Gill13
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This message was authored by Gill13 This message was authored by: Gill13

Viewing card problems

‎18 Oct 2023 11:00 AM

  • Hi I'm having trouble with my sky tv . It keeps telling me the card is the wrong way up but I haven't touched it . 
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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Viewing card problems

‎18 Oct 2023 11:09 AM

Posted by a Superuser, not a Sky employee. Find out more

@Gill13 

Take the card out and very carefully wipe the chip area with a clean lint free cloth. Then reinsert it until you hear it click in. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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