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Discussion topic: Viewing card issues
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This message was authored by: JW23
Message posted on 20 Dec 2023 08:13 AM
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Viewing card issues
Message says 'please ensure correct viewing card is instered'. The viewing card is inserted, with the chip facing up. But still not working. Not getting all channels and unable to pause/rewind live tv etc
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This message was authored by: Invisiblename
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Dec 2023 10:14 AM
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Re: Viewing card issues
@JW23 wrote:Message says 'please ensure correct viewing card is instered'. The viewing card is inserted, with the chip facing up. But still not working. Not getting all channels and unable to pause/rewind live tv etc
Try removing the card & cleaning the chip with a soft cloth
I am just another Sky customer!
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