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Discussion topic: Viewing Card

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This message was authored by Bob-P-1969 This message was authored by: Bob-P-1969

Viewing Card

I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing. 

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Viewing Card

Posted by a Superuser, not a Sky employee. Find out more

@Bob-P-1969 wrote:

I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing. 


Take it out, gently clean the chip with a soft cloth, put it back in

I am just another Sky customer!
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