Sky Q
0

Discussion topic: Viewing Card

Reply
Bob-P-1969
What's this?
This message was authored by Bob-P-1969 This message was authored by: Bob-P-1969

Viewing Card

‎17 Nov 2023 08:14 AM

I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing. 

Report post
Post 1 of 2
188 Views
Reply
0 Likes
Reply

All Replies

Invisiblename
What's this?
Superuser
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Viewing Card

‎17 Nov 2023 08:35 AM

Posted by a Superuser, not a Sky employee. Find out more
@Bob-P-1969 wrote:

I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing. 

Take it out, gently clean the chip with a soft cloth, put it back in

I am just another Sky customer!
Report post
Post 2 of 2
181 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion