20 Jun 2024 07:39 PM
I have recently gone to a sky Q box after having a sky glass package as it was a better offer. When using the sky Q remote, the sky glass interfaces keep popping up. Examples are pressing the back button makes the tv go into the main sky glass interface and therefore out of hdmi1 and pressing the middle 'select' button (surrounded by the arrow keys) makes the sky glass channel interface appear and therefore covers half the screen. How can this be solved as it is very very annoying and i keep getting requested to manage my glass subscription to allow features even though I am watching through sky Q. Any help would be much appreciated.
20 Jun 2024 08:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@JonnyC wrote:
I have recently gone to a sky Q box after having a sky glass package as it was a better offer. When using the sky Q remote, the sky glass interfaces keep popping up. Examples are pressing the back button makes the tv go into the main sky glass interface and therefore out of hdmi1 and pressing the middle 'select' button (surrounded by the arrow keys) makes the sky glass channel interface appear and therefore covers half the screen. How can this be solved as it is very very annoying and i keep getting requested to manage my glass subscription to allow features even though I am watching through sky Q. Any help would be much appreciated.
hi @JonnyC
Please see this link that I have found that hopefully will help:
20 Jun 2024 08:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@JonnyC wrote:
I have recently gone to a sky Q box after having a sky glass package as it was a better offer. When using the sky Q remote, the sky glass interfaces keep popping up. Examples are pressing the back button makes the tv go into the main sky glass interface and therefore out of hdmi1 and pressing the middle 'select' button (surrounded by the arrow keys) makes the sky glass channel interface appear and therefore covers half the screen. How can this be solved as it is very very annoying and i keep getting requested to manage my glass subscription to allow features even though I am watching through sky Q. Any help would be much appreciated.
hi @JonnyC
Please see this link that I have found that hopefully will help:
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