@Peachlover wrote:
My father has been with Sky for many years and has the old Sky box and my sister has recently contacted Sky and the have offered an upgraded package to Sky Q. (New Sky Q box to be delivered) She was told she he will get Sports, Movies and Netflix.
He doesn't have Internet at his house and won't have it installed for whatever reason, customer service are aware of this and say they will send an engineer out.
I'm not a Sky customer myself so I'm not sure how it all works but surely an Internet connection is required, certainly for Netflix? Live sports also?
Any help would be greatly appreciated as we don't want to be paying for services that we won't receive.
Thank you
Whilst SKY Q technically can be used without the internet, in reality it is very restricted and I think would be very frustrating to use - it is not really designed to be used without an internet connection of some form
SKY Q can be used to watch Live TV including Cinema channels & Sports channels which come from the Satellite. which can be recorded from to watch later (just like SKY HD), but see my notes I link to later regarding the UI & likelyhood of not being to revert back
However, much of SKy Q prompts for 'On demand' or 'Catch up' which all require the internet to download content to then watch.
As mentioned all the Apps such as Netflix require the Internet
Personally I think it would not be a wise move for your Father
You may also want to read some other notes I have put together for people considering switching - some points are probably not relevant for your father but others may be:
SKY HD to SKY Q
