Unable to activate Paramount plus or discovery plus

[KarenGordon]

We have had sky q since Friday and have been trying to activate paramount plus and discovery plus since Friday and all we get is 'unable to do that at this time' when connecting to the activate website. Any ideas?

[Greenfingers001]

Hi there @KarenGordon , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.