22 Jul 2024 12:41 PM
I'm in the process of moving, and have brought sky over from my old house.
My new property is in a 20 year old block with a communial dish. Due to the only working sky socket being in the bedroom, I now have multi room to stream to the lounge.
At present, both TV's are not Ultra compatible, but the one being brought from my former home is, and as such, I have Ultra HD bolted onto my subscription.
My question: - at present, none of the Ultra HD channels show which is (i am guessing) becase neither box can find a compatible TV. When I bring my Ultra HD TV over, it will be connected to the Multi-room device. Will this recognose the TV type and thus start showing Ultra HD ?
(The main box in the bedroom will remain with a normal HD TV)
22 Jul 2024 12:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@MutleyF wrote:
I'm in the process of moving, and have brought sky over from my old house.
My new property is in a 20 year old block with a communial dish. Due to the only working sky socket being in the bedroom, I now have multi room to stream to the lounge.
At present, both TV's are not Ultra compatible, but the one being brought from my former home is, and as such, I have Ultra HD bolted onto my subscription.
My question: - at present, none of the Ultra HD channels show which is (i am guessing) becase neither box can find a compatible TV. When I bring my Ultra HD TV over, it will be connected to the Multi-room device. Will this recognose the TV type and thus start showing Ultra HD ?
(The main box in the bedroom will remain with a normal HD TV)
Hi @MutleyF
Unfortunately with Sky Q only the main Q box is UHD capable/
Sky Q mini boxes are not.
22 Jul 2024 01:09 PM
Posted by a Superuser, not a Sky employee. Find out moreAdditionally the mini's cannot play back UHD material (in HD). You need to download or record HD material only for them.
22 Jul 2024 01:26 PM
Thanks all
I've spoken to Sky who also confirm this is a no go.
Cancelled the Ultra add on as no point in having it
22 Jul 2024 02:50 PM
Posted by a Superuser, not a Sky employee. Find out more
Q dates from 2016 when it was much more unusual to have multiple UHD sets.
The system for that (assuming adequate internet bandwidth) is Sky Stream.
22 Jul 2024 03:21 PM
Yup - it was one of the options discussed with Sky, but I dont like not having the ability to record.
Having to rely on catch up or +1 channels has a lot of restrictions.
IIt's a shame, but there you are 🙂
22 Jul 2024 07:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@MutleyF wrote:
Having to rely on catch up or +1 channels has a lot of restrictions.
There are no +1 channels on Stream.
22 Jul 2024 08:30 PM
In my opinion, that seals the deal on me not having it
22 Jul 2024 09:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@MutleyF wrote:I'm in the process of moving, and have brought sky over from my old house.
My new property is in a 20 year old block with a communial dish. Due to the only working sky socket being in the bedroom, I now have multi room to stream to the lounge.
At present, both TV's are not Ultra compatible, but the one being brought from my former home is, and as such, I have Ultra HD bolted onto my subscription.
My question: - at present, none of the Ultra HD channels show which is (i am guessing) becase neither box can find a compatible TV. When I bring my Ultra HD TV over, it will be connected to the Multi-room device. Will this recognose the TV type and thus start showing Ultra HD ?
(The main box in the bedroom will remain with a normal HD TV)
So at the moment you have two non UHD TVs the main Sky Q box is UHD connected to a non UHD TV.
The tv in the lounge is connected to a non UHD Sky Q mini but at some point could have a UHD tv connected to it
Even if you connected the UHD tv to the main Sky Q box you'd have to set the box to 1080p as you don't have the UHD subscription
So connecting your UHD tv to the Sky Q mini is no different than connecting it to the main Sky Q box as you won't be able to access UHD content if you've cancelled UHD
Each too their own but if I'd got a UHD tv I'm obviously going to connect it to the Sky Q box that supports UHD rather than the non UHD Sky Q mini
22 Jul 2024 09:54 PM
I do agree, but the only working sky input is in the bedroom, and I don't want to spend the entire evening watching ultra he in there.
my property is block managed, so I will ask them to look into the dodgy socket in the lounge. If that works, then the ,main q box will go there, and so I will have ultra again
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