0

Discussion topic: Ultra HD and multi room

Reply
This message was authored by MutleyF This message was authored by: MutleyF

Ultra HD and multi room

I'm in the process of moving, and have brought sky over from my old house.

My new property is in a 20 year old block with a communial dish. Due to the only working sky socket being in the bedroom, I now have multi room to stream to the lounge.

 

At present, both TV's are not Ultra compatible, but the one being brought from my former home is, and as such, I have Ultra HD bolted onto my subscription.

 

My question: - at present, none of the Ultra HD channels show which is (i am guessing) becase neither box can find a compatible TV. When I bring my Ultra HD TV over,  it will be connected to the Multi-room device. Will this recognose the TV type and thus start showing Ultra HD ?

 

(The main box in the bedroom will remain with a normal HD TV)

 

Reply

All Replies

This message was authored by oldfella This message was authored by: oldfella

Re: Ultra HD and multi room

Posted by a Superuser, not a Sky employee. Find out more

@MutleyF wrote:

I'm in the process of moving, and have brought sky over from my old house.

My new property is in a 20 year old block with a communial dish. Due to the only working sky socket being in the bedroom, I now have multi room to stream to the lounge.

At present, both TV's are not Ultra compatible, but the one being brought from my former home is, and as such, I have Ultra HD bolted onto my subscription.

My question: - at present, none of the Ultra HD channels show which is (i am guessing) becase neither box can find a compatible TV. When I bring my Ultra HD TV over,  it will be connected to the Multi-room device. Will this recognose the TV type and thus start showing Ultra HD ?

(The main box in the bedroom will remain with a normal HD TV)


Hi @MutleyF 

Unfortunately with Sky Q only the main Q box is UHD capable/

 

Sky Q mini boxes are not.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Ultra HD and multi room

Posted by a Superuser, not a Sky employee. Find out more

Additionally the mini's cannot play back UHD material (in HD).  You need to download or record HD material only for them.

I am just another Sky customer and my views are my own
MutleyF
Topic Author
This message was authored by MutleyF This message was authored by: MutleyF

Re: Ultra HD and multi room

Thanks all

 

I've spoken to Sky who also confirm this is a no go.

 

Cancelled the Ultra add on as no point in having it

 

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Ultra HD and multi room

Posted by a Superuser, not a Sky employee. Find out more

@MutleyF 

 

Q dates from 2016 when it was much more unusual to have multiple UHD sets.

 

The system for that (assuming adequate internet bandwidth) is Sky Stream.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
MutleyF
Topic Author
This message was authored by MutleyF This message was authored by: MutleyF

Re: Ultra HD and multi room

Yup - it was one of the options discussed with Sky, but I dont like not having the ability to record.

 

Having to rely on catch up or +1 channels has a lot of restrictions.

 

IIt's a shame, but there you are 🙂

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Ultra HD and multi room

Posted by a Superuser, not a Sky employee. Find out more

@MutleyF wrote:

 

 

Having to rely on catch up or +1 channels has a lot of restrictions.

 


There are no +1 channels on Stream.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
MutleyF
Topic Author
This message was authored by MutleyF This message was authored by: MutleyF

Re: Ultra HD and multi room

In my opinion, that seals the deal on me not having it

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Ultra HD and multi room

Posted by a Superuser, not a Sky employee. Find out more

@MutleyF wrote:

I'm in the process of moving, and have brought sky over from my old house.

My new property is in a 20 year old block with a communial dish. Due to the only working sky socket being in the bedroom, I now have multi room to stream to the lounge.

 

At present, both TV's are not Ultra compatible, but the one being brought from my former home is, and as such, I have Ultra HD bolted onto my subscription.

 

My question: - at present, none of the Ultra HD channels show which is (i am guessing) becase neither box can find a compatible TV. When I bring my Ultra HD TV over,  it will be connected to the Multi-room device. Will this recognose the TV type and thus start showing Ultra HD ?

 

(The main box in the bedroom will remain with a normal HD TV)

 


So at the moment you have two non UHD TVs the main Sky Q box is UHD connected to a non UHD TV.

The tv in the lounge is connected to a non UHD Sky Q mini but at some point could have a UHD tv connected to it 

Even if you connected the UHD tv to the main Sky Q box you'd have to set the box to 1080p as you don't have the UHD subscription 

So connecting your UHD tv to the Sky Q mini is no different than connecting it to the main Sky Q box as you won't be able to access UHD content if you've cancelled UHD

Each too their own but if I'd got a UHD tv I'm obviously going to connect it to the Sky Q box that supports UHD rather than the non UHD Sky Q mini

MutleyF
Topic Author
This message was authored by MutleyF This message was authored by: MutleyF

Re: Ultra HD and multi room

I do agree, but the only working sky input is in the bedroom, and I don't want to spend the entire evening watching ultra he in there.

 

my property is block managed, so I will ask them to look into the dodgy socket in the lounge. If that works, then the ,main q box will go there, and so I will have ultra again

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion