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Discussion topic: Uhd

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This message was authored by Dkayr This message was authored by: Dkayr

Uhd

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I pay for  uhd but it won't let me watch anything in uhd. It says I need to upgrade...

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Uhd

Posted by a Superuser, not a Sky employee. Find out more

@Dkayr 

I take it you're trying to watch UHD on your main Sky Q box not a mini box?!


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oldfella This message was authored by: oldfella

Re: Uhd

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Dkayr 

I take it you're trying to watch UHD on your main Sky Q box not a mini box?!


Also @Dkayr 

All UHD Sport requires Sky Sports subscription.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Uhd

Posted by a Superuser, not a Sky employee. Find out more

Ensure your display settings are set to 2160p.

 

What else is in your subscription?  Without Sports or Movies then you'll only have the option to download UHD for Sky channels were available.

I am just another Sky customer and my views are my own
Dkayr
Topic Author
This message was authored by Dkayr This message was authored by: Dkayr

Re: Uhd

Yes that's correct. In this instance I'm trying to watch the hijack program on Shy Documentaries 

Dkayr
Topic Author
This message was authored by Dkayr This message was authored by: Dkayr

Re: Uhd

O right. This is to watch the hijack program on Shy Documentaries 

Dkayr
Topic Author
This message was authored by Dkayr This message was authored by: Dkayr

Re: Uhd

No movies or sport. It's a uhd on sky documentaries that I'm trying to watch 

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