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Discussion topic: Uhd

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This message was authored by: Dkayr

Message posted on ‎01 May 2023 05:47 PM

Uhd

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I pay for  uhd but it won't let me watch anything in uhd. It says I need to upgrade...

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎01 May 2023 05:49 PM

Re: Uhd

Posted by a Superuser, not a Sky employee. Find out more

@Dkayr 

I take it you're trying to watch UHD on your main Sky Q box not a mini box?!


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This message was authored by: oldfella

Message posted on ‎01 May 2023 06:01 PM

Re: Uhd

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Dkayr 

I take it you're trying to watch UHD on your main Sky Q box not a mini box?!

Also @Dkayr 

All UHD Sport requires Sky Sports subscription.

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This message was authored by: PandJ2020

Message posted on ‎01 May 2023 06:13 PM

Re: Uhd

Posted by a Superuser, not a Sky employee. Find out more

Ensure your display settings are set to 2160p.

 

What else is in your subscription?  Without Sports or Movies then you'll only have the option to download UHD for Sky channels were available.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Dkayr

Message posted on ‎01 May 2023 08:40 PM

Re: Uhd

Yes that's correct. In this instance I'm trying to watch the hijack program on Shy Documentaries 

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Message posted on ‎01 May 2023 08:41 PM

Re: Uhd

O right. This is to watch the hijack program on Shy Documentaries 

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This message was authored by: Dkayr

Message posted on ‎01 May 2023 08:42 PM

Re: Uhd

No movies or sport. It's a uhd on sky documentaries that I'm trying to watch 

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