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This discussion topic has been answered Discussion topic: UHD on 2TB box

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Message posted on ‎12 Oct 2023 02:48 PM

UHD on 2TB box

I have a 2TB box but not UHD... Do I have to pay extra for it? I can't see an option anywhere..  it only so I can get UHD on Netflix really 

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Message posted on ‎12 Oct 2023 03:08 PM

Re: UHD on 2TB box

Posted by a Superuser, not a Sky employee. Find out more

Hi @tooley1878   Click on Offers, at the top of this community.

Welcome to the Sky Community

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Message posted on ‎12 Oct 2023 03:02 PM - last edited: ‎12 Oct 2023 03:06 PM

Re: UHD on 2TB box

Posted by a Superuser, not a Sky employee. Find out more

@tooley1878 

 

Getting UHD content from Sky on the Q platform requires the Sky HD and UHD add-ons. 

 

This also upgrades bundled Netflix Basic to Netflix Premium.

 

The combined 'Ultra HD + HD' add-on is currently showing as £12pcm for new customers.

 

 

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Message posted on ‎12 Oct 2023 03:04 PM

Re: UHD on 2TB box

Can I upgrade online?

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Message posted on ‎12 Oct 2023 03:05 PM

Re: UHD on 2TB box

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@tooley1878 

 

Possibly, in the Account section once you've signed into the Sky website.

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: MightyQuinn Answer

Message posted on ‎12 Oct 2023 03:08 PM

Re: UHD on 2TB box

Posted by a Superuser, not a Sky employee. Find out more

Hi @tooley1878   Click on Offers, at the top of this community.

Welcome to the Sky Community

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Message posted on ‎12 Oct 2023 03:11 PM

Re: UHD on 2TB box

Let me do it for nothing.. is that right ? I already pay for HD

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Message posted on ‎12 Oct 2023 03:22 PM

Re: UHD on 2TB box

Posted by a Superuser, not a Sky employee. Find out more
@tooley1878 wrote:

Let me do it for nothing.. is that right ? I already pay for HD

Hi @tooley1878   Anything is possible, depending on your VIP level. Ultra HD is only £4 on top of HD (full price). I pay £2 (£2 discounted).

Welcome to the Sky Community

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