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Discussion topic: sky had box

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This message was authored by Darren171 This message was authored by: Darren171

sky had box

Having to reset the hard drive weekly as keep losing my recordings and connection to my q box

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: sky had box

Posted by a Superuser, not a Sky employee. Find out more

@Darren171 wrote:

Having to reset the hard drive weekly as keep losing my recordings and connection to my q box


@Darren171 

If you keep having issues and have worked through the below help link it eventually gives the option to request a replacement from Sky which you may need..

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

If you do eventually end up replacing the box make sure you remember to take out the viewing card from old box.

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Sky Q 1TB UHD
LG TV
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Darren171
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This message was authored by Darren171 This message was authored by: Darren171

Re: sky had box

Great thanks, have requested a replacement .

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