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Discussion topic: Tv signals

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This message was authored by: Mark309

Tv signals

Intermittent signal 

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This message was authored by: oldfella

Re: Tv signals

Posted by a Superuser, not a Sky employee. Find out more

@Mark309 wrote:

Intermittent signal 


If this is loss of Satellite signal @Mark309 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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This message was authored by: Mark309

Re: Tv signals

. The picture breaks up. Loses sound and pauses. Unable to watch programmes at all. Blue message comes up saying signal  it being received then comes back on again.  Happening for 5 days now

This message was authored by: oldfella

Re: Tv signals

Posted by a Superuser, not a Sky employee. Find out more

@Mark309 wrote:

. The picture breaks up. Loses sound and pauses. Unable to watch programmes at all. Blue message comes up saying signal  it being received then comes back on again.  Happening for 5 days now


Have you worked through the link in my previous post @Mark309 ??

This message was authored by: Daniel0210

Re: Tv signals

Posted by a Superuser, not a Sky employee. Find out more

@Mark309 wrote:

Blue message comes up saying signal  


@Mark309 
A message displaying ”no signal” tends to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If a message displays “no satellite signal” it relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue as suggested by @oldfella 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
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