Tv picture continuously breaking up

[webanks]

Tv picture breaking up mainly during the day less in the evening on bbc 1?

I've checked signal strength which is good and cleared dish of spiders Webb!

any ideas?

[nigea99]

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@webanks wrote:

Tv picture breaking up mainly during the day less in the evening on bbc 1?

I've checked signal strength which is good and cleared dish of spiders Webb!

any ideas?

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hi @webanks 

Unfortunately the Signal  strength meter on SKY Q can be misleading as it does not show the info for the channel you are watching but a test transponder set in an Engineers menu

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system