Discussion topic: Tv keeps displaying “need to upgrade” just for basic channels

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This message was authored by LiverRoad

Can't get on basic channels, such as Netflix. The tv keeps displaying that I need to upgrade!'

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This message was authored by LiverRoad

This message was authored by TimmyBGood

Netflix isn't a 'basic channel': it's a non-Sky streaming service.

Just to check: has this worked previously, and do you still have a Sky subscription which includes Netflix?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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