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Discussion topic: I have no sky signal So what’s going to happen th I’ve switched on Sky boxes and stole nothing

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This message was authored by Kyle24 This message was authored by: Kyle24

I have no sky signal So what’s going to happen th I’ve switched on Sky boxes and stole nothing

Did you understand that my sky box the two of them? I switched them off switched them back on and I'm not receiving the sky signal why is this?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have no sky signal So what’s going to happen th I’ve switched on Sky boxes and stole nothing

Posted by a Superuser, not a Sky employee. Find out more

@Kyle24 
If you’re seeing a message displaying ”No signal” it tends to be from your TV, such as possibly not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Whenever a “no satellite signal” message is displayed, that relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company who deal directly with their approved engineers.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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