Trouble watching programmes on Paramount +

[cw231]

On several occasions we have tried to watch programmes on Paramount + and soon as it goes to adverts it freezes. Sometimes it restarts but most of the time is says its our broadband , we have Sky Broadband and that is not the problem.

We don't have problems watching Netflix or Disney + and we have checked our broadband is working on the Sky app and its fine.

Does anyone else have this problem ?

[Greenfingers001]

Hi there @cw231 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147