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Discussion topic: Trooli router connectivity

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This message was authored by Delboyrattler This message was authored by: Delboyrattler

Trooli router connectivity

Today I replaced my Skynrouter with one from Trooli. I've successfully connected my main Sky Q box to it but cannot connect the minibox in my bedroom. Somehow or other even when I do manage to get a connection it loses this when I turn the bedroom TV off and back on.

 

Has anyone else had connectivity issues when they've changed to a non Sky router?

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This message was authored by GD1 This message was authored by: GD1

Re: Trooli router connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Delboyrattler  Your post has been moved from the Sky Broadband forum as it's not a Sky Broadband service your connecting to your Q boxes.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Laing1 This message was authored by: Laing1

Re: Trooli router connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Delboyrattler wrote:

Today I replaced my Skynrouter with one from Trooli. I've successfully connected my main Sky Q box to it but cannot connect the minibox in my bedroom. Somehow or other even when I do manage to get a connection it loses this when I turn the bedroom TV off and back on.

 

Has anyone else had connectivity issues when they've changed to a non Sky router?

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@Delboyrattler your mini boxes will not coonect to the trooli router by wifi they will need to connect to your Sky Q main box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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Delboyrattler
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This message was authored by Delboyrattler This message was authored by: Delboyrattler

Re: Trooli router connectivity

Yes I thought that might be the case. I'm wondering if there's a weak signal between the minibox and the Q one as when I had a Sky router I had to have a booster in my hallway. However, I can't connect the booster to the Q box! I'm presuming I'm correct in thinking a minibox does in fact work with a Trooli router!

This message was authored by oldfella This message was authored by: oldfella

Re: Trooli router connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Delboyrattler wrote:

Yes I thought that might be the case. I'm wondering if there's a weak signal between the minibox and the Q one as when I had a Sky router I had to have a booster in my hallway. However, I can't connect the booster to the Q box! I'm presuming I'm correct in thinking a minibox does in fact work with a Trooli router!


Hi @Delboyrattler 

Why can't you connect the WiFi booster to the Q box?  I assume it is a Q WiFi booster?

Delboyrattler
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This message was authored by Delboyrattler This message was authored by: Delboyrattler

Re: Trooli router connectivity

It's not for the want of trying! I've pressed the wps buttons on them but the booster doesn't connect

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