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Discussion topic: Technical fault on every channel

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This message was authored by: Ness69

Message posted on ‎13 Apr 2024 12:38 PM

Technical fault on every channel

Hi. I can't access any channels on my skyQ box. This has been ongoing for 2 days now. Tjought it would have been ok today. It is showing a technical fault on this channel. But this is for every channel

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎13 Apr 2024 12:57 PM

Re: Technical fault on every channel

Posted by a Superuser, not a Sky employee. Find out more

@Ness69  Have you unplugged your Sky Q box and hen plug back in?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: oldfella

Message posted on ‎13 Apr 2024 01:19 PM

Re: Technical fault on every channel

Posted by a Superuser, not a Sky employee. Find out more
@Ness69 wrote:

Hi. I can't access any channels on my skyQ box. This has been ongoing for 2 days now. Tjought it would have been ok today. It is showing a technical fault on this channel. But this is for every channel

Hi @Ness69 

Work through the following link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

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