TNT Sports

[Barbara635]

I pay BT for the TNT Sports channels but for the last 3 weeks I haven't been able to view them through my Sky Q system.   The screens are pixilated and keep freeezing then lose signal altogether.   All of the other SKY channels work fine.  BT have advised me to contact Sky.

[stereohaven]

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@Barbara635 wrote:

I pay BT for the TNT Sports channels but for the last 3 weeks I haven't been able to view them through my Sky Q system.   The screens are pixilated and keep freeezing then lose signal altogether.   All of the other SKY channels work fine.  BT have advised me to contact Sky.

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Yep, been quite a bit of this.

Assuming a box reboot (unplug at the mains for at least 5 minutes), doesn't fix it, then your dish may well be slightly out of alignment and you will need an engineer.

In the meantime you can watch via discovery+ in up to UHD assuming you have activated it. The app is on your Q box.