TNT Sports HD not working

[Skyisthelimit26]

Hi everyone. Just added Sky sports, Premier sports and TNT to my package. I also have HD on my package but TNT sports HD 2,3 and 4 do not work. All other HD sports channels work fine including TNT sports 1 HD. Spoke to an assistant on the phone on the weekend they said problem would be resolved in 24hrs but still no joy over 48hrs later. Anybody encounter same problem?

[MightyQuinn]

Hi @Skyisthelimit26   Do not work doesn't provide any clues. Are there any error messages etc. 

[oj01]

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@Skyisthelimit26 wrote:
Hi everyone. Just added Sky sports, Premier sports and TNT to my package. I also have HD on my package but TNT sports HD 2,3 and 4 do not work. All other HD sports channels work fine including TNT sports 1 HD. Spoke to an assistant on the phone on the weekend they said problem would be resolved in 24hrs but still no joy over 48hrs later. Anybody encounter same problem?

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What error message are you seeing when you try the affected channels?

[Skyisthelimit26]

Thanks for your reply. When I click on the channels it says "I do not subscribe to this channel press red button to upgrade". When I do press the red button it says I am already subscribed!

[Skyisthelimit26]

Thanks for the reply. When I go into these channels it says click on red button to upgrade/subscribe but when I do this it says then that I already am subscribed! Spoke to a Sky assistant over the weekend and maybe its taking a bit longer to fix the issue than they suggested.