TLC Channel

[SharonT__]

I was watching the TLC channel on 134 last night but this morning coming up saying that I need to upgrade subscription. Shows the TLC HD option but I do not have HD subscription and don't want to subscribe to HD. Spoke to 2 people from the tech team but were no help at all.

[xenon81]

TLC HD is now a free channel so should be available to everyone, even without the HD pack. Have you tried restarting your box? 

[SharonT__]

Yes I have, still not working

[stereohaven]

@SharonT__ 

I pay for HD and TLC HD is on channel 133, the SD version is on channel 828 and TLC +1 is on channel 233.

Have you checked channel 133 and 828 for you? Both the SD and HD versions are free to air, but if you don't pay for HD, yours might be sitting at 828.

[xenon81]

I'm seeing reports on other forums that TLC HD has become encrypted again. This is likely to be a mistake but in the meantime you will have to watch the SD version in the 800s.

[StephenBD]

TRY TLC +1..233..This works if you do nt have the HD package

[Maniatore2006]

Yes it seems today some made a Mistake.. and Encrypted the Channels again. We just can wait. The Channels are working aktual only with Valid Viewing Cards again. 

[SharonT__]

Thanks for advice, more help than the tech team were 😊

[ClareJo]

I had exactly the same issue this morning 17/1/26 . The Sky guy could not help. I have a Sky engineer coming put on `Monday.

Yesterday   Jn the evening we warrched back tk bak BBTheorty on TLC+1. the pidture quality was not HD and blurry.

could not do so this morning ! No TLC in HD or SD or +1.

i reset the Sky  Q box - no luck. It still thinks I need to upgrade to get it and yet it is 

The Sky guy on the phone thought we should get it.

i have stripped back to the most basic Sky Q ( with sky channels only via rhe NOW app only)

but the guy thought I should be getting it.

However. i tried Freesat today and could not gwt TLC HD or SD so wondering if an issue with channel.

[Maniatore2006]

The Channels are fine, just Encrypted again, on purpose or mistake...  I do not know. 

We can just wait. 

[xenon81]

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@ClareJo wrote:

I had exactly the same issue this morning 17/1/26 . The Sky guy could not help. I have a Sky engineer coming put on `Monday.

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A Sky engineer won't be able to do anything, the problem is at the channel's end. Hopefully they will fix it on Monday morning (if not before). 

[SharonT__]

I was so annoyed this morning with the 'tech' people. Got one and he said he would call me back couple mins later got a text saying they couldn't get through so had to go through security again then he couldnt help either, just watching on channel 828 and hopefully Sky will figure out

[Jude7154]

TLC indicates I have to upgrade subscription to HD ....I already have this in my package so why ....reset Sky Q no change ...I can get other HD channels and TLC on 828 .....why 

[Maniatore2006]

it is not an Failure with the Channel, "someone pushed the Wrong button" so we have just to wait. it can take Hours, days or even weeks..

[stereohaven]

Lest we forget, while they sort out this transmission issue out (or whatever it is), if you have activated your Discovery+ Entertainment subscription that you get included with Sky, you can watch shows on demand or even the TLC channel live.

To watch TLC live via the app, open Discovery+ and on the home screen, scroll down to "Channels", then across to TLC.

You can also access much of the content available (Sky subscription dependent), by simply saying the name of the show into voice search.

TLC live channel on Discovery+