06 Apr 2024 06:57 PM
I've taken out sky glass today, do I need to cancel my sky Q or will that automatically be done?
Sky are sending me a package to return my package in but I'm unsure if there is anything else I need to do as I don't want to be charged for 2 lots of sky bills
06 Apr 2024 07:03 PM - last edited: 06 Apr 2024 07:05 PM
Posted by a Superuser, not a Sky employee. Find out more@Bethanlouise Sky Q will automatically be cancelled, you may be charged for q for another month, but will be refunded for days beyond cancellation date
the link below explains how it works
https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bill-after-switching
06 Apr 2024 07:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bethanlouise wrote:
I've taken out sky glass today, do I need to cancel my sky Q or will that automatically be done?
Sky are sending me a package to return my package in but I'm unsure if there is anything else I need to do as I don't want to be charged for 2 lots of sky bills
@Bethanlouise when you set up Sky Glass Sky Q will automatically be cancelled once you register it if you don't set up Sky glass within 14 days I think it is Sky Glass is automatically registered on you account and cancels Sky Q.
Sky will send out packaging towards the end of you 31 day cooling off period so you can return the Q boxes to Sky
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