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Discussion topic: Switched to lila now i cant download anything with sky q

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Avatar for Nicola123455
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This message was authored by: Nicola123455

Message posted on ‎18 Jun 2023 10:07 PM

Switched to lila now i cant download anything with sky q

I've recently left sky broadband and now can't watch sky recordings on demand box sets etc but can watch live sky channels.  There is no problem with the Internet connection it's saying I'm connected so I can't see what the problem is 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎18 Jun 2023 11:02 PM

Re: Switched to lila now i cant download anything with sky q

Posted by a Superuser, not a Sky employee. Find out more

Possibly your public IP address not registered correctly as a UK range. 

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Pharv87
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This message was authored by: Pharv87

Message posted on ‎21 Jun 2023 11:42 PM

Re: Switched to lila now i cant download anything with sky q

I'm having same issues after switching to lila connect,after contacting them they told me to check my ip address was in the UK and it shows that it is?

Screenshot_20230621_234109_Chrome.jpg

 

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