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Discussion topic: Switched to lila now i cant download anything with sky q

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Nicola123455
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Switched to lila now i cant download anything with sky q

‎18 Jun 2023 10:07 PM

I've recently left sky broadband and now can't watch sky recordings on demand box sets etc but can watch live sky channels.  There is no problem with the Internet connection it's saying I'm connected so I can't see what the problem is 

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PandJ2020
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Re: Switched to lila now i cant download anything with sky q

‎18 Jun 2023 11:02 PM

Posted by a Superuser, not a Sky employee. Find out more

Possibly your public IP address not registered correctly as a UK range. 

I am just another Sky customer and my views are my own
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Pharv87
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Re: Switched to lila now i cant download anything with sky q

‎21 Jun 2023 11:42 PM

I'm having same issues after switching to lila connect,after contacting them they told me to check my ip address was in the UK and it shows that it is?

Screenshot_20230621_234109_Chrome.jpg

 

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