This discussion topic has been answered Discussion topic: The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is gone.

This message was authored by: moybank · ‎12 Jul 2024

the enigeer said to cut the tree down. Is there a nother satellite?

This message was authored by: GD1 · ‎12 Jul 2024

@moybank Sky UK use the orbital position at 28 East, the dish can't be pointed at another satellite as it wouldn't get any of your channels.

Unless you can find a suitable location for the dish or you can get the tree pruned you options are going to be limited, to Sky stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 · ‎12 Jul 2024

@moybank Sky UK use the orbital position at 28 East, the dish can't be pointed at another satellite as it wouldn't get any of your channels.

Unless you can find a suitable location for the dish or you can get the tree pruned you options are going to be limited, to Sky stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎12 Jul 2024

@moybank wrote:

Is there a nother satellite?

There are actually three satellites in use by Sky UK (and Freesat) but as @GD1 indicates they are all in the same orbital location so that only one dish is necessary.

https://en.m.wikipedia.org/wiki/Astra_28.2E

Any television dish you may see oriented elsewhere is picking up European television in languages other than English.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This discussion topic has been answered Discussion topic: The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is gone.

The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is gone.

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