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Discussion topic: The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is gone.

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This message was authored by moybank This message was authored by: moybank

The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is gone.

the enigeer said to cut the tree down. Is there a nother satellite?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is go

Posted by a Superuser, not a Sky employee. Find out more

@moybank  Sky UK use the orbital position at 28 East, the dish can't be pointed at another satellite as it wouldn't get any of your channels.

 

Unless you can find a suitable location for the dish or you can get the tree pruned you options are going to be limited, to Sky stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is go

Posted by a Superuser, not a Sky employee. Find out more

@moybank  Sky UK use the orbital position at 28 East, the dish can't be pointed at another satellite as it wouldn't get any of your channels.

 

Unless you can find a suitable location for the dish or you can get the tree pruned you options are going to be limited, to Sky stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: The sky dish was iinstallied pointing at a tree in wintertime. Now with leaves the signal is go

Posted by a Superuser, not a Sky employee. Find out more

@moybank wrote:

 Is there a nother satellite?

There are actually three satellites in use by Sky UK (and Freesat) but as @GD1 indicates they are all in the same orbital location so that only one dish is necessary.

 

https://en.m.wikipedia.org/wiki/Astra_28.2E 

 

Any television dish you may see oriented elsewhere is picking up European television in languages other than English.

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